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Give your customers more than just a receipt when they leave your place of business.
We know that as small business owners, we need to wear several hats and most of the time multiple hats at once. These hats include entrepreneur, visionary, customer service, manager, employee training, bookkeeping, vendor relations, contract negotiating, supplies coordinating, equipment maintenance, MARKETING plus many, many more. With so many hats in the air, we all know that some things get put off or overlooked. There just isn't enough time in the day to do everything. Marketing seems to be one of those duties that gets put off until we can find a better time. In fact, marketing to most of us is a little overwhelming but should be one of the most important hats to wear. This is where Minute Response shines. We take on your marketing efforts with a unique marketing system that is tried and tested to drive customers to your business. The best part is that we can solve your marketing concerns at a very, very low price. Benefits of using Minute Response:
Increase return visits and loyalty from your existing customers:
You will give your customers a special offer in return for their time to take your survey. This bounce back offer will insure that the customer returns to your business to spend their money. You are rewarding your loyal customers with the bounce back offer. Everyone wants to be rewarded. Your survey will give your customers the chance to refer their family and friends to your business. An email offer will then be sent to those referrals with a special discount or gift for visit your business . Word of mouth is the most effective and powerful form of advertising. People won't believe what you have to say about yourself but they will believe a friend who has a glowing referral of you and your business. When a customer refers others to your business they are automatically strengthening their loyalty to you. They will be less likely to go to a competitor if they are referring others to you. Ask your customers to help you better serve them by offering the chance to take a quick survey about your business and staff. Receive valuable operational insights to your business. You will discover the things you and your staff are doing right and the things that might need improvement. Customers may not always tell you in person what is on their minds, but given an anonymous way to express their opinions it may surprise you what you might be missing. One of the most beneficial aspects of the survey is the ability to respond immediately and personally to any problems. If a dissatisfied customer leaves a negative comment on the survey, you can respond via email to that customer and offer apologies and remedies. You can change questions on the survey at any time to maximize the results you desire. You will be able to receive extremely important information about the effectiveness of your marketing by asking the right questions in your survey. You can then pinpoint your marketing strategies to obtain the best results possible. You are able to change the questions on the survey to maximize the effectiveness of your marketing. An opt-in email database will allow you to do future marketing that is focused at an extremely low cost with a high rate of return. You will be marketing to customers who have told you that they want to hear from you. There is no better target than that. Keeping in touch with your customers via email always puts your business on the front of their minds and minimizes their desire to wander off to your competitor. When compared to other forms of marketing, focused email marketing is extremely inexpensive and very successful with higher rates of return than most anything else. |
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